• "Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back." -J. Marriott Jr

    People

    Northern Call Solutions recognizes that the main contributor to our success is our employees. That is why we have created and maintain a beautifully decorated call centre, with state of the art, easy to use technology. We support our positive atmosphere with multiple ongoing incentive programs and the enthusiastic participation of our management staff.

  • "Genius is one percent inspiration and ninety-nine percent perspiration." -Thomas Edison

    Pride

    Northern Call Solutions is proud to provide “Local Atmosphere from a Distance”. We offer a skilled and experienced team with an understanding of client goals, and a commitment to consistently deliver client and customer satisfaction.

  • "Success in business requires training and discipline and hard work. But if you're not frightened by these things, the opportunities are just as great today as they ever were." -David Rockefeller

    Presence

    Northern Call Solutions has been in operation since 1999 and with our affiliated companies, we have been in the customer service, sales and credit business for more than 65 years. We serve more than 200 clients, including every bank, finance company, major retailer and credit card distributor in Canada as well as most major North American credit grantors.

  • "Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life" Mary K. Ash

    Performance

    Our highly effective team of sales, customer service and collections experts can assist you in meeting and exceeding your specific business goals. Utilizing our expertise and years of hands on experience, we provide a customized solution for each client, with a high level of consistent return. Regardless of this size of your organization, NCS can provide a cost-effective program to assist you in expanding your business while enhancing customer satisfaction.

Local Atmosphere at a Distance

Northern Call Solutions understands the complex nature of outsourcing. Our efforts remain transparent to your customers, and we are committed to top quality, cost-effective results while adhering to the policies and procedures of your organization. Our emphasis on training, employee development and customer satisfaction makes Northern Call Solutions a leader in today’s competitive market.

News Feed

New Website Launches
2008-10-22

Northern Call Solutions is proud to present our new website.
New Career Posting
2008-10-18

Northern Call Solution is proud to be offering new opportunities to join our team.
NCS Celebrates a successful year
2008-01-02

NCS would like to thank all of our clients, partners and employees for a great year.
More NCS News